Maybe the problem isn’t the people.Maybe it’s the system we keep duct-taping together.
Every week we hear it:
“The dispatcher’s the issue.”
“The MPI tool doesn’t work.”
“Advisors don’t follow through.”
“Techs aren’t producing.”
But what if the real problem isn’t any one person or tool—It’s the outdated, stitched-together workflow we’ve all been too busy to question?
This week on Fixed Ops Mastermind, we’re asking the hard question:
Should we burn it all down and start over?
We’ll talk about:
Why good people underperform in broken systems
What parts of your process are holding you hostage
What AI can fix—and what it can’t
How to rebuild workflows that actually match how work really gets done today
This one won’t be comfortable.But it will be the conversation your store has needed for years.
When: Tonight 8 PM ETWhere:
Who should attend: GMs, Fixed Ops Directors, Service Managers, and anyone tired of Band-Aids on bullet wounds
No fluff. No pitch decks.Just truth, strategy, and a little fire.
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