Every dealer I talk to has the same three AI problems. None of them are about which tool to buy.
Nobody owns the output. The AI is already in your store — in the BDC, in the write-up, in a vendor update nobody read. No one is accountable for what it does to an RO.
Leadership and the floor are describing different systems. The GM says the voice AI handles most inbound calls. The BDC manager knows it hands off half of them mid-conversation and the customer hangs up. Both are telling the truth as they see it. The store is running on the GM's version.
Nobody can show you a deployment you can actually inspect. Case studies are written by marketing. Deployments are lived by operators. The gap between those two documents is where most of your money goes.
The Automotive AI Summit was built to fix the third one — because it's the only one an event can fix.
On Thursday, September 24 at the MIT Museum in Cambridge, you'll hear it from operators instead of vendors:
Brian Benstock — Partner/GM, Paragon Honda & Paragon Acura
Andy Wright — Managing Partner, Vinart Dealerships
Josh Potts — CEO, Mac Haik Chevrolet
Joe Castelino —VP of Fixed Operations, American Motors Group
Plus Steve Cannon, former President & CEO of Mercedes-Benz USA, opening the day. Sponsors who take the stage teach — nobody pitches from it.
Two things worth knowing before you sit on this:
The room is capped at 300 seats. That number doesn't move. It's the size of the venue and the reason the day actually works.
The hotel block is a lot smaller than the room. It closes 9/1, and Cambridge in late September is not a town with spare hotel rooms. Once the block is gone, the walkable options get expensive fast.
Tickets are $99. The price is a filter, not the business model.
→ Register: luma.com/automotiveaisummit
Hotel block link: Book your group rate for AI Automotive Conference & Room Block
P.S. Your coin number is your registration order, and it's yours for every AAS after this one. The operators who move first carry the low numbers for years.